Purchase Order Terms & Conditions

Upon receipt of the Purchase Order, the External Provider accepts:

1. Comply with all the requirements specified in the Purchase Order, including, if applicable, those relating to process design, testing, controls, verification of processes and products including critical elements and key characteristics, as well as those relating to the test samples.

2. Follow up and identify in all its documentation the status of identification and revision of parts, drawings, specifications and other relevant technical data.

3. Do not subcontract the product or service object of the Purchase Order to another Supplier without prior authorization from Dolphin Machine responsible for the Purchase Order.

4. Submit a request for repeal to the buyer and obtain approval before sending any nonconforming product.

5. Inform the buyer of any change of ownership of the company or of any production transfer to another site, in which case Dolphin Machine reserves the right to cancel the Order.

6. Provide access, upon request, to the Dolphin Machine representative and/or its Customer or the regulatory authorities concerned with the applicable areas of all facilities or records, including those throughout the supply chain, related to the Purchase Order for verify compliance.

7. Respect all certifications, regulatory and legal requirements applicable to the product or service provided to Dolphin Machine.

8. Hold all records related to the Purchase Order, including proof of compliance, for 10 years or inform Dolphin Machine if the disposal must be made prior to that date.

9. Take steps to predict and prevent the introduction of counterfeit parts into the supply chain and inform Dolphin Machine of any alleged occurrence of counterfeit products.

10. Understand that these products may have critical structural or mechanical applications and that the supplier has an impact on product safety. The supplier undertakes to disclose all risks associated with the safety of the product.

11. QMS requirements

Also, they are required to establish and ensure following elements are implemented in their day to day activities:
    − implement a quality management system according to AS 9100. IATF 16949 or at least ISO 9001 to handle outsourced works related to aerospace or automotive industries;
    − use customer-designated or approved external providers, including process sources (e.g., special processes);
    − notify the organization of nonconforming processes, products, or services and obtain approval for their disposition;
    − use statistical techniques for product acceptance and related instructions for acceptance by the organization
    − notify the organization of changes to processes, products, or services, including changes of their external providers or location of manufacture, and obtain the organization’s approval;
    − flow down to sub-tiers suppliers applicable requirements including our customers’ requirements;
    − provide test specimens for design approval, inspection/verification, investigation, or auditing;
    − retain documented information, including retention periods and disposition requirements;
    − the right of access by the organization, their customer, and regulatory authorities to the applicable areas of facilities and to applicable documented information, at any level of the supply chain;

Suppliers has to ensure that their employees are aware of:
    − their contribution to product or service conformity;
    − their contribution to product safety;
    – Ensure that personnel working under their control are aware of human factors as applicable;
    − the importance of ethical behavior.